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Knowledge base
General
Technical Issues
7
Where can I download your mobile games?
Where can I redownload a game I bought that is not available on the store anymore?
How do I delete an app?
Do I lose my achievements, if I delete the game?
All my achievements are gone. Can I get them back?
See all 7 articles
Player Profile & Online Multiplayer Mode
3
Is there a multiplayer mode in LITE Games games?
I have lost the login information for my online account (e.g. Backgammon, Mills, Othello, Rummy Multiplayer). How can I retrieve my username and/or password?
How do I find friends/players and add them to my friends list?
Subscriptions & Purchases
3
I am experiencing issues with payment or an app I bought. What do I do?
Why am I shown advertisements in the premium version (Gold Version)?
How do I cancel my subscription?
Errors & Problems
4
A game no longer works properly after an update. What can I do?
A game keeps stopping or crashing unexpectedly. What do I do?
I found a bug in an app. How can I report it?
I discovered a problem/mistake on the website or cannot find the information I am looking for. What should I do?
Games
31
4
31: Rules
Where do I find the rules in the game?
Can I play against other players? Is there a multiplayer version?
Where can I find the Android version of 31?
Backgammon
6
Backgammon: Rules
Where can I change the rules for offline mode?
How can I use the offline multiplayer mode and play with another person on the same device?
Where can I change the difficulty for offline mode?
Can I undo a move?
See all 6 articles
Canasta
5
Canasta: Rules
Where can I find the game rules in the app?
Where can I find the settings?
How can I select more than one card?
How do I find friends/players and add them to my friends list?
Checkers
3
Checkers: Rules (Brazilian)
Checkers: Rules (English Draughts)
How can I change my player name?
Farkle (10,000)
6
Farkle: Rules
I never heard of "Farkle", but the gameplay looks familiar. Are there other names for this game?
Where can I find the game rules in the app?
Where can I find the settings?
Where can I customize the opponents and the rules?
See all 6 articles
MasterMind Deluxe
1
Master Mind Deluxe: Rules
Crazy Eights
5
Crazy Eights Rules
Where can I find the settings?
How do I change the number of players?
Is there a multiplayer mode?
Are there official Mau Mau rules? Why are there so many rule settings?
Minesweeper.World
3
Minesweeper.World: Rules
How do I customize the difficulty level??
How do I change the game theme/background image?
Mikado
2
Mikado: Rules
How can I activate or deactivate the globale high scores in the Apple Game Center?
Mills
5
Mills: Rules
How can I use the offline multiplayer mode and play with another person on the same device?
Where can I change the difficulty and rules for offline mode?
Why does an ad appear during a match and the game is over afterwards?
How do I find friends/players and add them to my friends list?
Okey
4
Okey: Rules
Can I change the colors of the tiles?
I finished collecting all pieces. How do I end the game?
How do I find friends/players and add them to my friends list?
Othello
6
Othello: Rules
How can I use the offline multiplayer mode and play with another person on the same device?
Where can I change the rules for offline mode?
Where can I change the difficulty for offline mode?
Why does an ad appear during a match and the game is over afterwards?
See all 6 articles
Rummy
7
Rummy: Rules
What can I customize in the settings?
How do I rotate the Screen? (The change from horizontal to vertical vice versa)
Where can I change the difficulty for offline mode?
How does the online scoring system for Rummy Multiplayer work?
See all 7 articles
Solitaire (Patience, Klondike)
3
Solitaire: Rules
Where can I choose between "Standard" and "Vegas" Solitaire?
How can I choose a photo as background image?
Sudoku
2
Sudoku: Rules
I filled everything in, but the game doesn't end. What do I have to do?
Yatzy
7
Yatzy: Rules
Where do I find the rules?
How do I change the number/names of players in the offline mode?
How does the online scoring system for Yatzy work?
When I tap the writing pad to enter points, they are suddenly in the wrong place. What should I be aware of?
See all 7 articles
Legal
Legal Details
1
Legal Details
Terms & Conditions
1
General Terms and Conditions of Business for the use of smartphone apps
Liability & Copyright
3
Liability for Content
Liability for Links
Copyright
Privacy
4
Privacy Policy
Social Media Pages
Mobile Apps
Personally Identifiable Information (PII)
PII
21
31: PII
Backgammon: PII
Bubble Shooter Dream: PII
Canasta: PII
Checkers: PII
See all 21 articles
Help Desk Software
by Freshdesk