Errors, Problems, Bugs

A game no longer works properly after an update. What can I do?
Please delete the app from your device and reinstall it by downloading it from the App Store. If this does not resolve the issue, please contact us by usin...
Tue, 8 Dec, 2020 at 5:25 PM
A game keeps stopping or crashing unexpectedly. What do I do?
            Please delete the app from your device and reinstall it by downloading it from the App Store. If this does not resolve the issue, please contac...
Wed, 9 Dec, 2020 at 3:47 PM
I found a bug in an app. How can I report it?
There are two ways to report bugs or send suggestions to us. 1. Open the app on your device and access the “About” menu. Now choose Feedback, fill in th...
Tue, 8 Dec, 2020 at 11:10 PM
I discovered a problem/mistake on the website or cannot find the information I am looking for. What should I do?
Please visit the Support-Section of our website and contact us from there ("New Support Ticket").
Wed, 9 Dec, 2020 at 3:17 PM