Technical Issues

Questions and information about the technical use of the apps

Where can I download your mobile games?
You can download all our games from the official app stores like the Apple App Store and Google Play Store.    Apple App Store for iOS Google Play Store ...
Fri, 11 Aug, 2023 at 4:14 PM
Where can I download games that I have purchased when they are no longer available in the app store?
First of all, please make sure that you are logged in with the app store account that was used to make the purchase. Please follow the steps below to re-dow...
Fri, 11 Aug, 2023 at 4:12 PM
How do I uninstall an app?
Please follow the steps below to delete an app/game from your mobile device.   For iOS 1. Press on the app icon on the screen. 2. Select “Remove App” 3...
Fri, 11 Aug, 2023 at 4:16 PM
Do I lose my achievements when I delete a game?
Currently, we use Google (Play Games) and Apple (Game Center) services in most of our games to save achievements. As a result, you can delete and reinstall ...
Mon, 15 Mar, 2021 at 6:08 PM
I have lost all my achievements. Can I get them back?
Achievements stored locally on the device are removed from the device when the app is deleted or reinstalled. They cannot be transferred to another device e...
Mon, 15 Mar, 2021 at 6:09 PM
How do I manage app access restrictions?
CAUTION Disabling certain access features may cause the app/game to malfunction.   Please follow these steps to allow or restrict an app or game from a...
Wed, 1 Sep, 2021 at 1:38 PM
Can I play your games on Windows (PC, Windows tablet) or macOS (iMac, MacBook)?
No, currently our games cannot be played on Windows (PC, laptop, Windows tablet) or macOS (iMac, MacBook).   Our apps are designed for mobile devices with...
Fri, 11 Aug, 2023 at 3:57 PM
Why is your company called 'LITE' games? Can I get a full version of your games?
LITE Games is merely the name of our company. All games we offer, whether free or paid, are always full versions. For us, LITE means that the apps are gener...
Mon, 15 Mar, 2021 at 6:19 PM
Legal Details
Full Company Name: LITE Games GmbH Registration: registered in German Handelsregister at Amtsgericht Hamburg: HRB 133652 Managing Director: Michae...
Wed, 10 Jan, 2024 at 2:40 PM