In most of our games, a game invitation is displayed via pop-up notification. Therefore, make sure that you have enabled/allowed the option for notifications in the app's permissions.
See “How do I manage app access restrictions?” to learn where to find these settings.
If notifications are enabled but the invitation still doesn't work, please send us a message via email to firstname.lastname@example.org or by using our contact form. Please provide the following information, if available:
- Title of the game/app.
- Can an invitation not be sent, received or accepted? Is more than one of these features affected?
- Is only one player affected or are all game partners affected?
- What devices and/or operating systems (e.g., Android, iOS) does everyone use to play?
- A brief description of the situation
If a game is behaving in a strange or unusual way, a screenshot is always helpful for us.